Terms and Conditions
Privacy policy and Cookies use
PRIVACY POLICY
We, Canadian Optical Supply Ltd. and our subsidiaries and entities in which we have an interest (“Fitson, Code, COS”,) are committed to protect the privacy and security of your information. This privacy policy (the “Policy”) states how we collect, use and disclose your personal information and how this personal information may be consulted, and corrected, when necessary. This Policy also explains how cookies are used on our websites, i.e. www.fitsoneyewear.com, www.codeeyewear.ca or https://portail.canadianoptical.com (hereafter our “Websites”, or, depending on the context, collectively, the “Website”).
By visiting the Website, or by registering for an online account, by purchasing products via the Website, by contacting us or by agreeing to receive emails from us, you acknowledge having read, understood and accept the terms and conditions of this Policy. This Policy does not extend to websites operated by third parties, such as Facebook and Instagram. Canadian Optical Supply is therefore not liable for their privacy policies, procedures and practices.1. COLLECTION OF INFORMATION
We collect your personal information in several ways, including when you enter information on our Website, register for an account, visit our websites, contact us by telephone or by email, post on our social media accounts, etc. Depending on the circumstances, personal information may include your first name, last name, email address(es), postal address(es), mobile number, preferred language, your wish list. By connecting to the various social networks of our brands (Code, Fitson ou Canadian Optical Supply), the personal information policy is the responsibility of the corresponding services.
You should check your privacy settings on each service (such as Facebook or Instagram) to understand what information that service makes available to us, and make changes as appropriate. Please review each Service’s terms of use and privacy policies carefully before using their services to Facebook, Instagram and Google. We also collect data relating to your visit to our Website. This information may include your IP address, the date, time and duration of your visits as well as the web pages you consulted. Our Website, like most other commercial websites, also uses cookies. These are files that are installed on your computer hard drive or web browser in order to collect information such as your language of preference, browsing history and browser type and version, all for the purpose of optimizing your experience on our Website. We use cookies to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. These cookies cannot be used to extract personal information. Retention periods vary from cookie to cookie. We determine the duration of cookies based on what is proportionate in relation to the intended outcome and then limit this to what is necessary to achieve the purpose. The lifespan of a cookie does not exceed 13 months.2. USE AND COMMUNICATION OF INFORMATION
We take steps designed to ensure that only those employees who need access to your personal information to fulfill their employment duties will have access to it. We use and disclose your personal information mainly:
- to operate, maintain, enhance and provide all features of the Website, to provide the services and information that you request, to respond to comments and questions and to provide support to users of the Website;
- to understand and analyze the usage trends and preferences of our users, to improve the Website, and to develop new products, services, feature, and functionality;
- to send you communications; or
- for any other purposes authorized or required by law.
3. RETENTION OF INFORMATION
Canadian Optical Supply has implemented various physical, administrative and technical safeguards designed to protect the confidentiality and security of personal information under our control. However, no security measures are absolute or wholly guaranteed. You agree to be responsible for all activities conducted through your account on the Website and your password, whether conducted by you or by third parties.
If you would like more information on how long we keep your personal information, please contact us by following the instructions provided in the Contact information section.4. RIGHT REGARDING PERSONAL INFORMATION
On written request and subject to proof of identity, you may access the personal information that we hold, and ask that any necessary corrections be made, where applicable, as authorized or required by law. However, to make sure that the personal information we maintain about you is accurate and up to date, please inform us immediately of any change in your personal information.
5. UPDATE
Please revisit this page periodically to stay aware of any changes to this Policy, which we may update from time to time. If we modify the Policy, we will make it available through the Website, and indicate the date of the latest revision, and will comply with applicable law. Your continued use of the Website after the revised Policy has become effective indicates that you have read, understood and agreed to the current version of the Policy.
6. CONTACT
If you have any questions or comments about this Policy or your personal information, to make an access or correction request, to exercise any applicable rights, to make a complaint, can be reached by mail or email using the following contact information:
Subject : Policy personal information Canadian Optical Supply ltd 8360 Rue Mayrand, Montréal, QC H4P 2C9 cosinfo@canadianoptical.com